Dementia Care Home

Manorfield Residential Home

Clappers Lane, Chichester, Sussex, PO20 7JJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds28
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-02-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare60
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-02-16

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2019 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The published summary does not include specific observations about any of these areas. No concerns about safety were recorded.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2019 inspection. This domain covers training, care planning, access to healthcare professionals, and nutrition. Dementia is listed as a specialism, which means inspectors would have expected to see evidence of dementia-specific training and tailored care plans. The published summary does not describe what was found in any of these areas.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2019 inspection. This covers how staff treat the people they support, including dignity, respect, privacy, and whether residents feel they have a say in their own care. The published summary does not include any specific inspector observations or quotes from residents or relatives about the quality of day-to-day interactions.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2019 inspection. This domain covers whether the home responds to individual needs and preferences, including activities, engagement, and end-of-life care planning. No specific activities, individual engagement examples, or end-of-life arrangements are described in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2019 inspection. A named registered manager, Mrs Karen Stovell, and a nominated individual are recorded. The home is operated by CC Care Home Limited. The published summary does not describe the management culture, how staff are supported, how governance works in practice, or how the home learns from incidents and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Manorfield provides residential care for adults both under and over 65, including specialist dementia support. The team understands that care needs vary greatly between individuals, whether someone is living with a long-term condition or adjusting to age-related changes. For residents living with dementia, the home's accessible design helps reduce confusion and maintain familiarity. The single-storey layout means there are no stairs to navigate, making daily life simpler and safer. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Manorfield Residential Home received a Good rating across all five inspection domains, which is a positive foundation, but the published report contains very limited specific detail, so scores reflect the rating itself rather than rich observed evidence.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Manorfield Residential Home, on Clappers Lane in Chichester, was rated Good across all five inspection domains at its last official inspection in January 2019. The home is registered to care for up to 28 people, including adults living with dementia, and has a named registered manager in place. A review of available information carried out in July 2023 found no evidence to change that rating. The main uncertainty here is the age of the inspection and the very limited detail in the published summary. A Good rating from 2019 tells you the home met the required standard at that point, but it is now several years old and the published text does not include specific observations about staff interactions, the environment, activities, food, or night staffing. On a visit, focus on what you can see and hear for yourself: whether staff greet your parent by name, whether the home feels calm and unhurried in the afternoon, and whether the manager can show you current staffing rotas rather than a template.

The three questions to ask when you visit

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In Their Own Words

How Manorfield Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Manorfield Residential Home says about itself

Purpose-built single-storey home supporting independence in Chichester

Manorfield Residential Home – Expert Care in Chichester

Finding the right care home means looking for somewhere that truly understands individual needs. Manorfield Residential Home in Chichester provides residential care in a thoughtfully designed single-storey building. The home welcomes adults of all ages, including those living with dementia, offering support that helps residents maintain their independence.

Care & specialisms

Who they care for

    Manorfield provides residential care for adults both under and over 65, including specialist dementia support. The team understands that care needs vary greatly between individuals, whether someone is living with a long-term condition or adjusting to age-related changes.

    How they describe their dementia care

    For residents living with dementia, the home's accessible design helps reduce confusion and maintain familiarity. The single-storey layout means there are no stairs to navigate, making daily life simpler and safer.

    “If you're considering Manorfield for someone you care about, arranging a visit will help you see how the home's design and approach might suit their needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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